Team CRS

Our backgrounds and experiences are very diverse.  We come from supplier, client, and ad agency sides of the business giving us unique perspectives that we draw from every day in executing our projects.  Our team is a group of bright, fun, seasoned insights professionals who work very hard to exceed client expectations.  Please get to know us a little bit better through our brief bios.

Ken Pia

President

Ken is President and Owner of CRS for nearly 25 years.  Primarily responsible for responding to RFPs, designing studies, helping to analyze results and presenting insights.  Started his career in Account Services at Walker Research, became Manager of Marketing Research-Consumer Products at Texas Instruments, and then started quantitative divisions for two start-up firms.  Presented numerous times at national AMA and American Supplier Institute/GOAL conferences on strategic research, NPD, and innovation.  BS – Marketing, Bradley University.

Jill Perry

Sr Vice President

Jill is Sr Vice President of CRS and has spent 17 of her 22 years of experience with the firm.  Responsible for all aspects of the research project starting with innovative designs and analytic approaches.  Ultimately responsible for a well-executed, quality project that delivers actionable and meaningful insights.  Worked for another supplier prior to CRS.  BS – Management, Georgia Tech.

Cynthia Avila

Vice President

Cynthia is Vice President and has been with CRS for nearly 11 of her 19 years of experience.  Has both supplier and client side experience having been at Cox Business Services.  She is involved with project design, questionnaire design, overseeing project control, tabulation, and analysis.  BBA in International Business – University of Georgia and MS in Management – Georgia State University.

Dorothea Briggman

Senior Project Director ll

Dorothea (Dot) is a Senior Project Director ll with 18 years of research experience and has been with CRS for 14 of those years.  Responsible for overall project management, aiding questionnaire development, data collection, tabulation of the results, analyzing data, and report preparation.  BS in English – South Carolina State University.

Nadia Andrew

Project Director

Nadia has been a Project Director at CRS for two years.  Responsible for overall project management, aiding questionnaire development, data collection, tabulation of the results, analyzing data, and building reports.  BS – Urban Planning, Bandung Institute of Technology and MBA – Southern Illinois University.

Deb Pia

Executive Vice President

Deb is Executive Vice President and co-owner of CRS.  Primarily responsible for all back office activities related to employees, financials, equipment, and office space.  Worked for two suppliers in Account Services for over 10 years.  BA – Journalism, University of South Carolina.